Avoid lawsuits and lost customers. Get ADA service animal compliant
TODAY!

Graceful Access provides training you need.
Schedule Consultation

Welcome Every Customer.
Train Your Staff.
Protect Your Business.​

$125 Million Lawsuit -
DOJ VS Uber

Businesses that mishandle service animal situations risk significant fines, potential lawsuits, and negative publicity. Proper training is essential to avoid these issues and ensure your staff is prepared to handle interactions with service animal handlers confidently and legally.

$26,000 Judgment - Henry Norman Hotel

Staff harassed guests with service dog; called police instead of accommodating.

$85,000 Paid -OptumServe Health

Refused to treat a veteran with
a service dog; staff demanded
documentation not allowed
under ADA.

$25,000 Fine - Oasis Mediteranean

Barred guest from buffet/restroom because of service dog; found intentional discrimination.

Our Mission at Graceful Access

To provide expert, experience-driven ADA service animal compliance education that protects businesses, educates staff, and fosters inclusive public spaces.
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ADA Service Animal Compliance Consulting
Expert guidance to navigate complex ADA regulations, ensuring your business policies and practices are fully compliant with federal law.
In-Person & Online Course Training
Comprehensive training programs delivered both on-site and online, equipping your staff with the knowledge to confidently handle service animal interactions.
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Custom Policy Review
Thorough review and revision of your existing policies to align with current ADA standards, minimizing risk and promoting inclusivity.

ADA Service Animal Business Compliance

Graceful Access is dedicated to helping a wide range of businesses create welcoming and compliant environments for customers with disabilities. We provide tailored consulting and training solutions to ensure your staff is well-prepared to accommodate service animal handlers while adhering to ADA guidelines. Our expertise spans across various industries, ensuring comprehensive support for your unique needs.

Hotels and Hospitality
Ensure your hotel provides a welcoming and compliant experience for guests with service animals. Our training equips your staff to confidently handle any situation, promoting inclusivity and avoiding potential legal issues.
Restaurants and Dining
Create a positive dining experience for all customers by training your staff on proper service animal etiquette. We help you navigate ADA guidelines to ensure compliance and customer satisfaction in your restaurant.
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Retail and Service Businesses
From retail stores to public-facing service providers, we offer comprehensive training to ensure your staff is prepared to assist customers with service animals. Stay compliant and create a welcoming environment for everyone.

What Does Your Team Need?

Ensure your staff is fully prepared to meet ADA Service Animal Compliance guidelines and serve all customers confidently. Schedule a free consultation today to protect your business and enhance your service quality.

Check out our Services
Realistic photo of a clipboard or tablet with an ADA checklist and a gold pen on a clean desk, natural lighting, no people